Privacy Policy
The information and any commentary contained on the website is provided free of charge for information purposes only. Whilst every reasonable effort has been made to ensure the information and commentary is accurate and up to date, no responsibility for its accuracy and correctness, or for any consequences of relying on it, is assumed by Waste2 Environmental Systems Limited.
The information and commentary does not, and is not intended to, amount to advice to any person on a specific matter. Any reliance you may place on the information contained on this site is entirely at your own risk and you agree that you have no right of recourse against Waste2 Environmental Systems Limited.
This Privacy Policy explains how we collect and use your personal data and which rights and options you have in this respect. Please also refer to our Cookie Policy which explains the use of cookies and other web tracking devices via our websites.
Our contact information is provided if you have any questions.
How do we collect your personal data?
We may collect personal data about you in a number of circumstances, including
- When you or your business engages us to provide services;
- When you or your business browse, make an enquiry or otherwise interact with us on our website or by telephone;
- When you attend a Waste2ES waste facility or office;
- When we attend your premises to provide services;
- When you or your business offer to provide or provide services to us.
In some circumstances, we collect personal data about you from a third party source for legitimate reasons. For example, we may collect personal data from your business, other organisations with whom you have dealings, government agencies, a credit reporting agency, an information or service provider or from a publicly available record.
Services we use
Google Analytics mainly uses first-party cookies to report on visitor (ie user) interactions on Google Analytics customers’ websites. Users may disable cookies or delete any individual cookies.
Where sites or apps have implemented Google Analytics with other Google Advertising products, like AdWords, additional advertising identifiers may be collected. Users can opt-out of this feature and manage their settings for this cookie using the Ads Settings.
Google Analytics also collects Internet Protocol (IP) addresses to provide and protect the security of the service, and to give website owners a sense of which country, state, or city in the world their users come from (also known as “IP geolocation”). Google Analytics provides a method to mask IPs that are collected (detailed below) but note that website owners have access to their users’ IP addresses even if the website owners do not use Google Analytics.
Find out more
IP Address: Your IP address is automatically assigned to your computer by your Internet Service Provider. An IP address may be identified and logged automatically in our server log files whenever a user accesses the Services, along with the time of the visit and the page(s) that were visited. Collecting IP addresses is standard practice and is done automatically by many websites, applications and other services. We use IP addresses for purposes such as calculating usage levels, diagnosing server problems and administering the Services. We may also derive your approximate location from your IP address.
Webforms: When submitted through our webforms on contact us, feedback and request a quote page, the website collects personal information such as name, address, email address, telephone number(s), your business area and any attachments that you might choose to submit.
Why do we need this information?
This personal information is required to optimise the best website experience for your visit, or in order to raise your enquiry with the most relevant internal department in facilitating your enquiry or request for quotation.
For which purposes will we use your personal data?
We may use your personal data for the following purposes (“Permitted Purposes”):
- Providing services you may have requested, including on-line services as requested by you or your business;
- Managing and administering your or your business’s relationship with Waste2ES, including processing payments, accounting, auditing, billing and collection, support services;
- To analyse and improve our services and communications to you;
- Protecting the security of and managing access to our waste facilities, premises, plant, vehicles and equipment, IT and communication systems, online platforms, websites and other systems, preventing and detecting security threats, fraud or other criminal or malicious activities;
- For insurance purposes including dealing with claims made against or by Waste2ES which Waste2ES may pass to its insurers, insurance claims handlers, loss adjusters or legal advisers;
- For monitoring and assessing compliance with our policies and standards;
- To identify persons authorised to trade on behalf of our customers or suppliers;
- To comply with our legal and regulatory obligations including reporting to and/or being audited by regulatory bodies;
- To comply with court orders and exercise and/or defend our legal rights.
With whom will we share your personal data?
We may share your personal data in the following circumstances:
- We may share your personal data between the Waste2ES personnel on a confidential basis where required for the purpose of providing services and for administrative, billing and other business purposes.
- If we have collected your personal data in the course of providing services to your business, we may disclose it to that business or others in that business, and where permitted by law to others for the purpose of providing those services;
- We may disclose your contact details on a confidential basis to third parties for the purposes of collecting your feedback on the Waste2ES’s services, to help us measure our performance and to improve and promote our services;
- We may share your personal data with companies providing services for money laundering checks, credit risk reduction and other fraud and crime prevention and detection purposes and companies providing similar services, including financial institutions, credit reference agencies and regulatory bodies with whom such personal data is shared;
- We may share your personal data with any third party to whom we assign or novate any of our rights or obligations;
- We may share your personal data with courts, law enforcement authorities, regulators or legal advisers or other parties where it is reasonably necessary for the establishment, exercise or defence of a legal or equitable claim, or for the purposes of a confidential alternative dispute resolution process.
Your rights
Under Data Protection law you have rights related to how we protect and look after your personal information.
You have the right to ask us for your personal information that we hold and process about you. This is known as a subject access request.
You can also ask:
- That any inaccurate information we hold about you is corrected
- That we delete information about you in certain situations;
- That we stop using your personal information for certain purposes;
- That we don’t make decisions about you by completely automated means;
- That personal information you have given us be provided to you in a common machine readable format, or sent to a third party where this is technically feasible;
The rights set out above may apply in limited circumstances, and we may not always be able to comply with your request to exercise these rights. We will always try to respond to a request to exercise your rights within 1 month.
If you are unhappy with the way we handle your personal information, please contact us at the address below. We will try to address your concerns. If you have a complaint about the way we have handled your information, you can contact the Information Commissioner’s Office who is the relevant authority in the UK.
For how long do we keep your personal data?
Your personal data will be deleted when it is no longer reasonably required for the Permitted Purposes or you withdraw your consent (where applicable) and we are not legally required or otherwise permitted to continue storing such data. We will, in particular, retain your personal data where required for Waste2ES to assert or defend against legal claims until the end of the relevant retention period or until the claims in question have been settled.
Company Information:
The data controller is Waste2 Environmental Systems Limited
For enquiries or requests, please email enquiries@waste2es.com
Registered head office:
Robey Close, Linby, NG15 8AA
Company no. 12380543 registered in England and Wales
Use of this website is subject to the laws of England and Wales. Any dispute which may arise between the parties concerning the information contained within this website shall be determined by the English Courts and the parties hereby submit to the exclusive jurisdiction of the English Courts for such purposes.
Review of this Policy
We reserve the right to update and change this Privacy Policy from time to time in order to reflect any changes to the way in which we process your personal data or changing legal requirements. In case of any such changes, we will post the changed Privacy Policy on our website or publish it otherwise. The changes will take effect as soon as they are posted on this website.
How to get in touch with Waste2ES
If you would like to contact us with any queries or comments regarding this Privacy Policy please send an email to enquiries@waste2es.com or send a letter to Waste2 Environmental Systems Limited, Suite 1, Three Gables, Corner Hall, Hemel Hempstead, Herts HP3 9HN
Cookies
You can view our Cookie Policy at www.waste2es.com/cookie-policy
